The Directorate is responsible for coordinating, monitoring and evaluating the following College functions:
- Performance based Management
- Quality Management Systems
- Strategic Plan
The Directorate works through various committees that are chaired by the following:
- Key Implementers-Chair-Chief Principal
- Steering Committee- Chair- Dr. Florence Kaibi-Kubai
- ISO Core Team-Chair-Joshua Ndungu
- Integrity Committee- Chair- Pamela Arunga
- Idle Assets Disposal Unit – Chair- Ng’ong’a Mwallo
- Gender and Disability Mainstreaming Committee – Chair- Milka Makato
- Public Complaints and Resolution Committee – Secretary- Julia Muriithi.
- National Cohesion and Integration Committee-Chair-Jeremiah Agira
- Environmental Sustainability Committee-Chair- Joshua Ndungu
The department has spearheaded the development of the following documents:
- KTTC Staff Development Policy.
- KTTC's Service Charter.
- KTTC's Quality objectives.
- KTTC's 2013/2014 Performance Contract.
- KTTC's Quality Policy.
- KTTC's Prospectus.
Dr. Florence Kaibi-Kubai
Director/Management Representative (MR).